Dear Guests,

Welcome to our accommodation!

We want you to feel at home. To make that happen, we kindly ask you to observe the following rules during your stay. They protect the quality of the accommodation, the safety and comfort of all guests and good relations with our neighbours.

Scope
These General Terms and Conditions (GTC) govern the legal relationship between the guest (customer) and the provider, Amibell Immobilien AG. They apply from the conclusion of the contract and exclusively. The guest's own general terms and conditions apply only if this was expressly agreed in writing before the contract was concluded. If individual provisions of these GTC are invalid or ineffective, the contract and the remaining provisions remain unaffected.

Security deposit
We take a security deposit for every reservation. The amount is only blocked on your credit card and released at the latest one week after check-out.

Self check-in
The guest acknowledges that the accommodation is fully self-managed and that no staff are on site. To check in, the guest must complete the online check-in form sent before arrival and make sure that the payment has been processed. We accept no responsibility if check-in fails because these steps were not followed.

Communication and services
The guest acknowledges that, except in emergencies, communication takes place through the booking channel. The accommodation is cleaned and prepared for arrival. Intermediate cleaning during the stay is not included in the price.

House rules

• No parties or events: Our accommodations are not suitable for them. Such gatherings lead to noise complaints, extensive cleaning and possible damage. We enforce this rule strictly.
• No smoking: Smoking is prohibited inside the accommodation. Please smoke only in designated outdoor areas and dispose of cigarette butts responsibly.
• No pets: Our accommodations are not equipped for pets. This helps us avoid damage and keep the environment clean and low in allergens.
• No unregistered guests: Only the people listed in the booking may stay in the accommodation. This ensures security and compliance with local regulations.
• No food or drink in the bedrooms: To avoid stains, please eat and drink outside the bedrooms.
• Quiet hours: 10:00 pm to 7:00 am and 12:00 pm to 1:00 pm. We expect extra consideration during these times. Sundays and public holidays are also quiet days.
• Check-in and check-out: Check-in from 4:00 pm, check-out by 10:00 am.
• Furniture and damage: Please treat the furnishings with care and report any damage. Costs for damage exceeding the security deposit will be invoiced.
• Do not rearrange furniture: Please leave the furniture as you found it.
• Dishes: We appreciate it if you load your dishes into the dishwasher and run it.
• Waste: Please dispose of your waste before departure.
• No illegal substances: Possession and use of illegal substances in the accommodation are strictly prohibited.
• No prostitution: Prostitution in the accommodation or its facilitation is strictly prohibited because of the high reputational risk and the considerable effort required to deal with it. A breach results in a contractual penalty of CHF 1,000, and we will report it to the authorities.

By observing these rules you help us keep our accommodations a pleasant place for all current and future guests. Thank you for your understanding.

Kind regards
Your Cozy Escapes team